Point out difficulties you might have experienced while using online services like internet shops, nuisance emails, spamming websites, malicious software.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
Customer complaints are a powerful tool and ususally result in a response. This can only work miracles if used by the customer service managers in order to improve the services provided.
Writing a compliment or positive review can also promote companies which are taking care of their customers in an extraordinary way or simply when there is always someone to talk to, who is able to deal with your enquiry in a very professional manner.
Help up fight dishonesty and lack of customer service by posting your opinion about suppliers, service providers and companies.
Your opinion as a customer matters so please write as much as you can to prevent what has happened from happening again.
Have you ever became a victim of a chargeback procedures? If you a merchant or an online seller share who should rather stay away from shopping with you again.
Add your customer reports on public transport.
Allow your complaint or compliment to be widely visible to other customers and remember it all helps to make a right decision on whom to choose to deal with.
Make others aware of unacceptable treatment you received from health service providers, be it private or public or local government or council departments.