Allow your complaint or compliment to be widely visible to other customers and remember it all helps to make a right decision on whom to choose to deal with.
Add your customer reports on public transport.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
Point out difficulties you might have experienced while using online services like internet shops, nuisance emails, spamming websites, malicious software.
Fight with unfair parking charges or public services provided by councils, management companies, estate agents, etc.
Describe in details your experience with any company and allow others to avoid them in the future.
Share your customer reviews with others to promote good and reliable companies and discard those who should not be on the market.
Do post a positive review when you want to thank for a service or good customer service and dispute it if you think otherwise.
Make others aware of unacceptable treatment you received from health service providers, be it private or public or local government or council departments.
Have you ever became a victim of a chargeback procedures? If you a merchant or an online seller share who should rather stay away from shopping with you again.