Track the case process while your case is displayed on our website and we get in touch with the company you review asking for their statement.
Your opinion as a customer matters so please write as much as you can to prevent what has happened from happening again.
Do post a positive review when you want to thank for a service or good customer service and dispute it if you think otherwise.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
By writing your review you not only try to stop mistakes and bad attitude towards customers but also you raise your voice on the future of reviewed company.
Tell others about your experience with banks what problems unclear charges cause and how difficult is to get a support when you really need it.
If you decide to post a business review you allow other customers to learn by your experience and make their decission about dealing with this company more careful.
Always check rating of the company and read carefully all cases, either succesfully closed or those which are unsuccesful.
If you disagree with premium rate telephone calls or numbers, or texts which you do not want to receive or anything related with telecom services share it with a greater audience.
How to make your case more succesful? Whilst posting a review choose 'response required' option and add a customer service email. What happens next is we send your case to them with no details of yours so the response will be available on our website.