Do post a positive review when you want to thank for a service or good customer service and dispute it if you think otherwise.
Writing a compliment or positive review can also promote companies which are taking care of their customers in an extraordinary way or simply when there is always someone to talk to, who is able to deal with your enquiry in a very professional manner.
Tell others about your experience with banks what problems unclear charges cause and how difficult is to get a support when you really need it.
Customer complaints are a powerful tool and ususally result in a response. This can only work miracles if used by the customer service managers in order to improve the services provided.
Add your customer reports on public transport.
Help up fight dishonesty and lack of customer service by posting your opinion about suppliers, service providers and companies.
Reveal internet and telephone scams you have became a victim of.
Have you ever became a victim of a chargeback procedures? If you a merchant or an online seller share who should rather stay away from shopping with you again.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
Describe in details your experience with any company and allow others to avoid them in the future.