Customer complaints are a powerful tool and ususally result in a response. This can only work miracles if used by the customer service managers in order to improve the services provided.
If you want to continue dialog with a reviewed company outside our website please do remeber to close the case and say what was your final result of your complaint.
How to make your case more succesful? Whilst posting a review choose 'response required' option and add a customer service email. What happens next is we send your case to them with no details of yours so the response will be available on our website.
Make others aware of unacceptable treatment you received from health service providers, be it private or public or local government or council departments.
Have you ever became a victim of a chargeback procedures? If you a merchant or an online seller share who should rather stay away from shopping with you again.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
Post a complaint or write a compliment about anything what happened to you while dealing with any company in the world.
By writing your review you not only try to stop mistakes and bad attitude towards customers but also you raise your voice on the future of reviewed company.
Fight with unfair parking charges or public services provided by councils, management companies, estate agents, etc.
Describe in details your experience with any company and allow others to avoid them in the future.