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If you are looking for information before buying or searching for a reliable supplier just browse and search for any positive feedback.
By writing your review you not only try to stop mistakes and bad attitude towards customers but also you raise your voice on the future of reviewed company.
Share your opinions about so-called 'fair use policy' used by internet providers. Make a comments on what concerns you with regards to it.
Tell others about your experience with banks what problems unclear charges cause and how difficult is to get a support when you really need it.
Reveal internet and telephone scams you have became a victim of.
Make a funny comments about the operating system you use and in what shape your computer infrastructure is.
Make others aware of unacceptable treatment you received from health service providers, be it private or public or local government or council departments.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
Customer complaints are a powerful tool and ususally result in a response. This can only work miracles if used by the customer service managers in order to improve the services provided.