If you decide to post a business review you allow other customers to learn by your experience and make their decission about dealing with this company more careful.
Customer complaints are a powerful tool and ususally result in a response. This can only work miracles if used by the customer service managers in order to improve the services provided.
Writing a compliment or positive review can also promote companies which are taking care of their customers in an extraordinary way or simply when there is always someone to talk to, who is able to deal with your enquiry in a very professional manner.
Have you ever became a victim of a chargeback procedures? If you a merchant or an online seller share who should rather stay away from shopping with you again.
Do post a positive review when you want to thank for a service or good customer service and dispute it if you think otherwise.
Allow your complaint or compliment to be widely visible to other customers and remember it all helps to make a right decision on whom to choose to deal with.
Reveal the truth about the mobile phone deals and unfair charges applied.
Fight with unfair parking charges or public services provided by councils, management companies, estate agents, etc.
If you disagree with premium rate telephone calls or numbers, or texts which you do not want to receive or anything related with telecom services share it with a greater audience.
Share your opinions about so-called 'fair use policy' used by internet providers. Make a comments on what concerns you with regards to it.