Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
If you disagree with premium rate telephone calls or numbers, or texts which you do not want to receive or anything related with telecom services share it with a greater audience.
Tell others about your experience with banks what problems unclear charges cause and how difficult is to get a support when you really need it.
Make others aware of unacceptable treatment you received from health service providers, be it private or public or local government or council departments.
Describe in details your experience with any company and allow others to avoid them in the future.
Customer complaints are a powerful tool and ususally result in a response. This can only work miracles if used by the customer service managers in order to improve the services provided.
How to make your case more succesful? Whilst posting a review choose 'response required' option and add a customer service email. What happens next is we send your case to them with no details of yours so the response will be available on our website.
Share your customer reviews with others to promote good and reliable companies and discard those who should not be on the market.
By writing your review you not only try to stop mistakes and bad attitude towards customers but also you raise your voice on the future of reviewed company.
Post a complaint or write a compliment about anything what happened to you while dealing with any company in the world.