Allow your complaint or compliment to be widely visible to other customers and remember it all helps to make a right decision on whom to choose to deal with.
Your opinion as a customer matters so please write as much as you can to prevent what has happened from happening again.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
Point out difficulties you might have experienced while using online services like internet shops, nuisance emails, spamming websites, malicious software.
By writing your review you not only try to stop mistakes and bad attitude towards customers but also you raise your voice on the future of reviewed company.
How to make your case more succesful? Whilst posting a review choose 'response required' option and add a customer service email. What happens next is we send your case to them with no details of yours so the response will be available on our website.
Make others aware of unacceptable treatment you received from health service providers, be it private or public or local government or council departments.
Share your opinions about so-called 'fair use policy' used by internet providers. Make a comments on what concerns you with regards to it.
Track the case process while your case is displayed on our website and we get in touch with the company you review asking for their statement.
Describe in details your experience with any company and allow others to avoid them in the future.