Describe in details your experience with any company and allow others to avoid them in the future.
Starting the process by submitting your rating or review you do not only show what the weak points of dealing with the reviewed company or supplier are but you also give a chance to solve the case and reach a satisfactionary solution. It is in a reviewed company interest to respond and deal with your case efficiently as the score rating may be raised or lowered at the end of this process.
If you an ebay user and want to let others know what happened to any transaction of yours post your extensive story with all details of the transaction. Eliminate untrustworthy ebay merchants by stating your point.
How to make your case more succesful? Whilst posting a review choose 'response required' option and add a customer service email. What happens next is we send your case to them with no details of yours so the response will be available on our website.
If you decide to post a business review you allow other customers to learn by your experience and make their decission about dealing with this company more careful.
Allow your complaint or compliment to be widely visible to other customers and remember it all helps to make a right decision on whom to choose to deal with.
Have you ever became a victim of a chargeback procedures? If you a merchant or an online seller share who should rather stay away from shopping with you again.
Do post a positive review when you want to thank for a service or good customer service and dispute it if you think otherwise.
Writing a compliment or positive review can also promote companies which are taking care of their customers in an extraordinary way or simply when there is always someone to talk to, who is able to deal with your enquiry in a very professional manner.
Fight with unfair parking charges or public services provided by councils, management companies, estate agents, etc.