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Home » Reviews: The Furniture Barn

3016 Views
Useful? YES (124) NO (50)
No of Company responses: 8
(Negative: 8, Positive: 0)
11 2
last 6 months
Useful? YES (124) NO (50)
3016 Views
Date Company Rate
2010-08-28 The Furniture Barn
Market Harborough, United Kingdom - www.furniture-barn.co.uk
I'm fuming. Never again.(-5)
furniture barn are liars and have the worst customer service I have ever encountered
Posted by: jlsimmons from uk United Kingdom
Is it Genuine?
Case closed by jlsimmons @ 2010-08-28
Lies about delivery dates, stock availability and returning calls, the most appalling customer service I've ever encountered. It's nearly 2 months later, I have no bed and they have had my money since day one. Now they claim not to stock that bed any more, after they sent me a seriously broken one. On several occasions they have said they will return my calls and then have not. I have waited in for them on 3 occasions for deliveries, and now they expect me to waste another day so they can collect a broken bed they are unable to replace. I honestly don't trust them to reimburse me even if they do turn up to collect it, and will I be compensated for the hours of phone calls and time waiting in for deliveries?! The items I have had delivered have been of mediocre quality and I also had to exchange a chair from the same order delivered with unacceptable leatherwork.
Do not trust this company, they will mess you around for months and leave you with no furniture.

2011-04-26 Administrator
Case has been opened by Administrator.
Case requires further investigation.
Administrator @ 2011-05-17
Recipient FurnitureBurn (The Furniture Barn) exceeded 20 days time for a response.
Administrator @ 2011-06-06
Reviewer jlsimmons exceeded 20 days time for a response.
Case closed by Administrator @ 2011-06-06
Useful? YES (124) NO (50)
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Other reviews for this company
Subject Rate  
Furniture-Barn.co.uk. excellent company, very very busy on saturday, would recommend
The Furniture Barn
Posted by: JaneParry1962 @2012-01-17 from uk United Kingdom
1306 Views
Superb, I would only deal with you (5)
Very happy with great service and would definately use again
The Furniture Barn
Posted by: Rkman1 @2011-12-24 from at Austria
1675 Views
Great, I'm happy to deal with you again. (4)
Utterly appaling service!!! Avoid at all costs!!
The Furniture Barn
Posted by: No1 Charlie @2011-09-28 from uk United Kingdom
1064 Views
I'm fuming. Never again. (-5)
RIP OFF COMPANY
The Furniture Barn
Posted by: billyboy26 @2011-09-17 from uk United Kingdom
1027 Views
I'm fuming. Never again. (-5)
very happy
The Furniture Barn
Posted by: juliet @2011-07-27 from uk United Kingdom
2890 Views
Great, I'm happy to deal with you again. (4)
Delivery date
The Furniture Barn
Posted by: khayaletu @2011-05-12 from uk United Kingdom
2472 Views
It's just unacceptable. (-4)
Furniture purchase
The Furniture Barn
Posted by: markyy @2011-05-04 from uk United Kingdom
2188 Views
Great, I'm happy to deal with you again. (4)
free delivery is an utter nonsense
The Furniture Barn
Posted by: jf1234 @2011-03-29 from uk United Kingdom
2464 Views
I'm fuming. Never again. (-5)
Terrible company but nice product
The Furniture Barn
Posted by: furious @2011-03-28 from uk United Kingdom
2329 Views
I'm fuming. Never again. (-5)
Poor customer service
The Furniture Barn
Posted by: saud818 @2011-03-09 from uk United Kingdom
1970 Views
I'm fuming. Never again. (-5)
Poor customer service
The Furniture Barn
Posted by: harrisrb @2011-03-08 from us United States
2084 Views
I'm fuming. Never again. (-5)
APPALLING customer service
The Furniture Barn
Posted by: Spamelina75 @2011-02-22 from uk United Kingdom
1145 Views
I'm fuming. Never again. (-5)
Poor Customer Service
The Furniture Barn
Posted by: harrisrb @2011-02-20 from uk United Kingdom
1272 Views
I'm fuming. Never again. (-5)
Badly run with terrible service
The Furniture Barn
Posted by: marandy69 @2011-02-15 from uk United Kingdom
1202 Views
I'm fuming. Never again. (-5)
terrible service
The Furniture Barn
Posted by: decfinn @2011-02-08 from uk United Kingdom
1444 Views
It's just unacceptable. (-4)
Oak Furniture Awaiting Collection
The Furniture Barn
Posted by: vifferman @2011-01-27 from uk United Kingdom
1512 Views
I'm fuming. Never again. (-5)
Appalling service (or rather no service!)
The Furniture Barn
Posted by: sazaroo @2011-01-21 from uk United Kingdom
1387 Views
I'm fuming. Never again. (-5)
Shocking Service
The Furniture Barn
Posted by: Chris C @2010-12-21 from uk United Kingdom
3070 Views
It's just unacceptable. (-4)
No delivery & no reply to email
The Furniture Barn
Posted by: kropotkin @2010-11-22 from uk United Kingdom
2468 Views
OK - Neutral. (0)
Furniture Barn are awful.
The Furniture Barn
Posted by: Claire @2010-11-12
2096 Views
You are having a laugh. (-3)
Poor customer service
The Furniture Barn
Posted by: harrisrb @2010-11-05 from us United States
2454 Views
I'm fuming. Never again. (-5)
Happy to use this company again..
The Furniture Barn
Posted by: Bowbeagle @2010-09-25 from uk United Kingdom
3197 Views
Great, I'm happy to deal with you again. (4)
Would defintely recommend
The Furniture Barn
Posted by: derekw @2010-09-23 from uk United Kingdom
2975 Views
Superb, I would only deal with you (5)
The Furniture Barn - Market Harborough
The Furniture Barn
Posted by: rachel @2010-09-23 from uk United Kingdom
3254 Views
Great, I'm happy to deal with you again. (4)
great company,great value,great service
The Furniture Barn
Posted by: dickdude @2010-09-21 from uk United Kingdom
2910 Views
Great, I'm happy to deal with you again. (4)
good service
The Furniture Barn
Posted by: vicky23 @2010-09-16 from uk United Kingdom
2574 Views
Great, I'm happy to deal with you again. (4)
I recommend
The Furniture Barn
Posted by: molly123 @2010-09-16 from uk United Kingdom
2896 Views
Superb, I would only deal with you (5)
Most unprofessional company ever dealt with.
The Furniture Barn
Posted by: C.D. @2009-11-23 from United Kingdom
3372 Views
I'm fuming. Never again. (-5)
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