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Home » Reviews: sunmaster ltd

2168 Views
Useful? YES (120) NO (117)
No of Company responses: 0
(Negative: 0, Positive: 0)
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last 6 months
2168 Views
Date Company Rate
2011-09-19 sunmaster ltd
bradford, United Kingdom - www.sunmaster.co.uk
I'm fuming. Never again.(-5)
Theives
Posted by: louise_heaton from uk United Kingdom
Is it Genuine?
louise_heaton @ 2011-09-19
Firstly when i booked with sunmaster they sent me a confirmation email with the total price of the holiday which i was happy with. The next day a customer service advisor named simon called me to again confirm holiday price which was the same, he asked how many suitcases was i wanting to take with me. when i told him this would be 3 he added on the extra amount that the holiday would come to with the suitcases added on. However when sent more confirmation i was being charged the amount but without the suitcases and they said that it is not possible even though i have stated the prices of the suitcases and again the amnount it comes to they will still not have this. Emailed complaints department and they arer an absolute waste of time! do not book with this company they are a shambles and will take your money!!!

Case has been marked as 'not required response from the Company' and it will not have any action. As the Receiver did not have a chance to respond the result of the case is unknown.
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