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Home » Reviews: Dial a Rod

1212 Views
Useful? YES (6) NO (2)
No of Company responses: 3
(Negative: 3, Positive: 0)
1 25
last 6 months
Useful? YES (6) NO (2)
1212 Views
Date Company Rate
2012-01-25 Dial a Rod
Bromley, United Kingdom - www.dial-group.com
I'm fuming. Never again.(-5)
boiler insurance (avoid this company at all cost)
Posted by: roverite from uk United Kingdom
Is it Genuine?
roverite @ 2012-01-25
I recently posted a letter on this site that i have sent to Dial-A-Rod regarding a complaint about them not responding to my boiler fault despite being covered by insurance. Kev from Dial-A-Rod responded through this web site stating i was let down due to the amount of fraudulent claims that they had received and that i would get a refund.
Why would a company respond to me through this web site as opposed to contacting me direct by email or phone, it must be a new kind of customer service.
As to say i have still not received any kind of contact, this company are totally unproffessional and the customer service department is more like a customer prevention department.
I have never dealt with a company that is as totally inept as DIAL-A-ROD.

Administrator @ 2012-02-15
Recipient kev1 (Dial a Rod) exceeded 20 days time for a response.
roverite @ 2012-02-15


Pending reply from the recipient
Useful? YES (6) NO (2)
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Other reviews for this company
Subject Rate  
Documentation following the payment of initial annual premium on 22 December 2011
Dial a Rod
Posted by: cottager @2012-02-15 from uk United Kingdom
358 Views
It's just unacceptable. (-4)
Boiler Breakdown Cover - Rip Off
Dial a Rod
Posted by: shafty @2012-02-14 from uk United Kingdom
320 Views
I'm fuming. Never again. (-5)
Day light Robbery
Dial a Rod
Posted by: johnson @2012-02-14 from uk United Kingdom
344 Views
I'm fuming. Never again. (-5)
I have 3 policies with them and have been trying to get through and got thousand promises to send the engineer
Dial a Rod
Posted by: Benis P @2012-02-10 from uk United Kingdom
780 Views
I'm fuming. Never again. (-5)
Heating Cover
Dial a Rod
Posted by: sambit69 @2012-02-09 from uk United Kingdom
817 Views
It's just unacceptable. (-4)
Heating Cover
Dial a Rod
Posted by: sambit69 @2012-02-09 from uk United Kingdom
786 Views
It's just unacceptable. (-4)
Customer service is appalling
Dial a Rod
Posted by: CP0510 @2012-02-08 from uk United Kingdom
845 Views
I'm fuming. Never again. (-5)
boiler repair
Dial a Rod
Posted by: booboo @2012-02-08 from uk United Kingdom
854 Views
I'm fuming. Never again. (-5)
boiler cover
Dial a Rod
Posted by: shabs007 @2012-02-07 from uk United Kingdom
847 Views
I'm fuming. Never again. (-5)
Boiler Insurance
Dial a Rod
Posted by: Sebviro @2012-02-07 from uk United Kingdom
843 Views
I'm fuming. Never again. (-5)
Landlord Cover
Dial a Rod
Posted by: markcc @2012-02-03 from uk United Kingdom
1006 Views
I'm fuming. Never again. (-5)
Do yourself a favour and Keep away from this awful company
Dial a Rod
Posted by: Essexman @2012-02-01 from uk United Kingdom
996 Views
I'm fuming. Never again. (-5)
Need A Engineer....ASAP....
Dial a Rod
Posted by: Freezing Cold @2012-02-01 from uk United Kingdom
1125 Views
It's just unacceptable. (-4)
I want a refund
Dial a Rod
Posted by: Disgusted in Notts @2012-01-30 from uk United Kingdom
999 Views
It's just unacceptable. (-4)
DIAL A ROD
Dial a Rod
Posted by: Martymc @2012-01-21 from uk United Kingdom
1225 Views
I'm fuming. Never again. (-5)
complain
Dial a Rod
Posted by: hicham @2012-01-16 from uk United Kingdom
1398 Views
I'm fuming. Never again. (-5)
Dial a rod landlord platinum heating cover
Dial a Rod
Posted by: MishMash @2012-01-15 from uk United Kingdom
1286 Views
I'm fuming. Never again. (-5)
Boiler repair insurance complaint
Dial a Rod
Posted by: roverite @2012-01-12 from uk United Kingdom
1257 Views
I'm fuming. Never again. (-5)
Joke of a company
Dial a Rod
Posted by: Loulou1804 @2011-12-22 from uk United Kingdom
2071 Views
I'm fuming. Never again. (-5)
Dial a rod is fake company.
Dial a Rod
Posted by: tictip @2011-12-13 from uk United Kingdom
1852 Views
I'm fuming. Never again. (-5)
Awaiting report
Dial a Rod
Posted by: VERYANNOYED.com @2011-12-13 from uk United Kingdom
1336 Views
I'm fuming. Never again. (-5)
COMPLETE HOMECOVER
Dial a Rod
Posted by: angryjo @2011-12-09 from uk United Kingdom
1531 Views
I'm fuming. Never again. (-5)
Dial a Rod are ROGUE TRADERS
Dial a Rod
Posted by: Billou @2011-11-23 from uk United Kingdom
1734 Views
I'm fuming. Never again. (-5)
Dial A Rod - Rogue Traders- Beware Home Cover Policy is a scam!
Dial a Rod
Posted by: Mrs Drained! @2011-11-22 from uk United Kingdom
2364 Views
I'm fuming. Never again. (-5)
Boiler cover
Dial a Rod
Posted by: Grongo @2011-11-12 from uk United Kingdom
1540 Views
Superb, I would only deal with you (5)
Poor Service and Incomplete work
Dial a Rod
Posted by: 996rmark @2009-04-29 from United Kingdom
6540 Views
I'm fuming. Never again. (-5)
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